James Automotive is the ONLY place I’ll take my vehicles. As an independent business owner, it is a huge relief to know that I can leave my old pickup truck in James’ care, and he’ll keep me on the road. As a father, husband, and son-in-law, I have four more vehicles to keep up with. The trust, reliability, and know how that James and Suzanne bring ensures we’ll be customers for life. – Dave Hall, Agoge Fitness Owner
I am skeptical of large dealerships and name brand service centers, because I’ve had so many to rip me off. That’s why I’m so in love with James Automotive. Suzanne and James are good, honest people who fix the problem, not out to fix the numbers. James does great work, and I consider him my personal mechanic. Thank you, James Automotive! – Dr. Lacy McClung, Jr, Th.D.
One weekend last year, my parents were visiting from Enterprise. Their van broke down on a Saturday. My dad is a pastor, and my mom is the church pianist. They needed to get back home. James and Suzanne did not hesitate to meet my parents at their shop on Saturday, on their day off. The repair was not minor, and James worked several hours to get my parents back on the road. James believes his work speaks for who he is as a man of God. Integrity, honesty/ transparency, excellence in all they do ~that’s the standard Suzanne and James hold themselves to at James Automotive Center. They call James The Car Doctor around here; that’s because of his extensive experience and fierce dedication to fixing every car he touches the right way. – Cliff Sims, YellowHammer Multimedia CEO (Now Special Assistant to the President and Director of White House Messaging Strategy)
It’s kinda like one of those things you want to keep a secret, but then you end up telling everybody you know. I’ve been friends with James Automotive for a couple of years. I have a GMC Sierra and a ’74 Nova that they’ve been servicing, and they treat my cars like they were their own. James has the experience to handle it all. They’re pretty much the friendliest folks you could run into. What sets James Automotive Center apart from the rest is big city service with country prices; they stand behind the repairs that they make, and they use the best parts. – Robert Bruner
I’m a nurse at UAB, kinda new to Birmingham. James Automotive Center participates in the UAB Perks Program ~ we get 10% off at JAC. So, when my Honda died on me, I gave them a call. Suzanne put me at ease and took care of getting my car towed to their shop. I got a call within a few hours from James, letting me know what it would take to get me on the road again. This was my first time to make car repair decisions without my daddy, but James explained everything in a way I could understand. They even picked me up to come get my car, less than a day after the tow. James showed me what he had repaired and what had caused the problem. Next time I went home, I showed my daddy what James had fixed and what it cost, and he was very pleased with the work and the price. Thank you, James Automotive, for taking care of me and giving my daddy peace of mind. – Julie Sorrenson
A friend recommended I check out James Automotive after having difficulty with another shop in town that couldn’t troubleshoot the issues with my truck. James Auto thoroughly sorted out the problem, and continues to take care of my nearly 20 year old vehicle over a year later. Issues with my truck are addressed comprehensively; no short-cuts are taken, and turn-around-time is great. My experience with James Automotive has been one of the more professional and friendly experiences I’ve had in Birmingham. They never hesitate to go the extra mile. – Wesley Sloman